Terms of Service

Last Updated: January 2026

Welcome to The Basement VR. By accessing our website or participating in our virtual reality experiences, you agree to be bound by these Terms of Service.

Use of Website & Services

Our website and in-store experiences are provided for informational, booking, and entertainment purposes. You agree to use our services in a lawful and respectful manner.

Eligibility

Participants must meet any posted age, height, or health requirements. Minors must have a parent or legal guardian complete any required waivers or consent forms.

Health & Safety Disclaimer

Virtual reality experiences may involve physical movement, flashing lights, and sensory stimulation. You acknowledge that participation is voluntary and agree to follow all safety instructions provided by staff.

Bookings & Cancellations

Booking times, availability, pricing, and cancellation policies may vary and are subject to change. Please refer to the booking page or contact us directly for the most current information.

Assumption of Risk

By participating in VR experiences at The Basement VR, you acknowledge and assume all risks associated with virtual reality activities, including but not limited to physical movement, loss of balance, or temporary discomfort.

Limitation of Liability

To the fullest extent permitted by law, The Basement VR shall not be liable for any injuries, damages, or losses arising from participation in our experiences or use of our website.

Intellectual Property

All website content, logos, graphics, text, and media are the property of The Basement VR and may not be copied or reused without permission.

Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for the content or practices of those providers.

Changes to Services

We reserve the right to modify or discontinue services, pricing, or experiences at any time without prior notice.

Governing Law

These Terms of Service are governed by the laws of the State of Wisconsin, without regard to conflict of law principles.

Contact Information

The Basement VR
Port Washington, WI
Email: info@thebasementvr.com
Website: https://thebasementvr.com